Battery not detected?

Location 1: Address:TRENTON, NJ,US
Location 2: Company Name: VAPORMO LIMITED Address: UNIT 1406A 14/F THE BELGIAN BANK BLDG NOS 721-725 NATHAN RD KL (NOT FOR RETURN)
Email: store@oxva.com
Working Days/Hours: Mon - Fri / 9:00 AM - 6:30 PM

Battery not detected? Battery not detected? Battery not detected?